This step should be taken on the systems of both users (inviting and to be invited). In that case, setting the timing of that user, as per the organization’s office timing, may solve the problem. For example, an organization working hours are 09:00 AM to 05:00 PM whereas the user has set his availability timing 06:00 PM to 02:00 AM then free/busy data of that user will be slashed marked for the meeting time (if the meeting is being held in organization’s working hours). Some users unintentionally set their availability timing outside their organization’s office timing, which can result in the failure of scheduling assistant to retrieve free/busy information. Set Availability Timing as Per Organization’s Working Hours If you are, you should consult with your IT department.ġ. This error message is usually solved instantly using the methods listed below given that there are no restrictions from the organization itself (if you are using a linked account with an organization).
OUTLOOK FOR MAC CALENDAR DOESN'T START WITH SUBJECT FREE
Scheduling Assistant Cannot Retrieve Free Busy Data Pre-requisite The information for the users, whose data could not be retrieved, will be shown as slashed marks in the scheduling assistant. This problem indicates that when scheduling a meeting, the inviting user cannot access the calendar of the person to be invited and the Free/Busy data couldn’t be retrieved. Also, corrupted autocomplete cache or wrong server configuration can cause the error as well.
Outlook’s Scheduling Assistant fails in the retrieval of free/busy data mainly because of wrongly configured user permissions.
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